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AI-404 AI & Data

AI & Agent Observability

See inside AI systems: OpenTelemetry-based tracing for LLM calls and agent steps, token and latency dashboards, loop and anomaly detection, and runbook-driven alerting — so 3 a.m. AI incidents are diagnosable by whoever is on call, not just the author.

B4Professional
5modules
31skill atoms
4role journeys
Curriculum

What this course covers.

5 modules, 31 named skill atoms. Expand any module to see them.

1Tracing AI Workloads6 skill atoms
OTel spans for LLM/agent stepscontext propagationspan attributes for model & tokenstrace IDs across async hopssampling strategyGenAI semantic conventions
2Dashboards that Matter7 skill atoms
tokenslatencyerror taxonomycost panelstime-to-first-tokenp50/p95/p99 panelsper-feature spend
3Agent-Specific Signals6 skill atoms
loop detectiontool-failure patternsrepeated tool-call detectionstep-count distributionsdead-end ratecontext-length growth
4Alerting & Runbooks6 skill atoms
SLO alerts4 runbook'd scenarios drillburn-rate alertsalert routing & ownershipsymptom→cause mappingnoise reduction
5On-Call Simulation6 skill atoms
injected incidentdiagnose from traces onlyhypothesis narrowingtrace drill-downmitigation choicetime-to-diagnose measurement
Where it fits

AI-404 in the role journeys.

This course appears in 4 of our 45 role journeys. Here is what a learner takes immediately before and after it in each.

Agentic AI Engineer

Professional stage
AI-305AI-404AI-509

MLOps / LLMOps Engineer

Practitioner stage
AI-401AI-404AI-402

AI Quality / Eval Engineer

Professional stage
CL-403AI-404AI-214

AI Security Engineer

Professional stage
SEC-502AI-404SEC-503

Roles this course serves

The capability ladder

This course is authored to band B4.

Every course we run is written to one rung of the CASI ladder, so a plan can be assembled to take a team from where they are to where they need to be.

What do B1–B6 mean?The CASI Capability Ladder — click to expand

Every course targets a band on the CASI Capability Ladder — our six-band proficiency scale, anchored to open standards (O*NET, ESCO, NICE, NIST AI RMF, Bloom's). A band tells you how deep a course goes, and what evidence proves it.

What the learner can doTypical evidence
B1
AwareUnderstands concepts and vocabulary; uses tools with guidance
Knowledge checks
B2
FoundationPerforms standard tasks correctly in familiar contexts
Guided labs, autograded exercises
B3
PractitionerDelivers complete pieces of work independently
Scenario labs, proctored hands-on exams
B4
ProfessionalHandles production-grade complexity, trade-offs and failure modes
Break-fix drills, design defenses
B5
AdvancedEngineers systems end-to-end under constraints; leads others
Rubric-scored capstones, vivas
B6
ExpertSets direction; recognised authority across teams
Portfolio + panel evaluation

A note on B6. Courses in this catalog target B1–B5. B6 is not taught — it is recognised, through a portfolio and a panel, once someone is setting direction for others. Every journey here is built to land a learner at B5.

Next step

Run AI-404 for your team.

This course runs at several lengths depending on how deep you need to go and how much of it your people already have. Tell us who is being trained and we will scope it.

Add it to a training plan Talk to our team Check your team’s level free